MY EXPERTISE
What I offer
&
How should I build it?
PROBLEM NUMBER 1
What should I build?
Using Design Thinking to focus on building products and services that your customers need and love, I can help you and your teams identify the sweetspot between:
- Your customer’s needs and desires
- Your competitive advantage and most lucrative opportunity
- Your technical capability
PROBLEM NUMBER 2
How should I build it?
In the digital world it is unforgivable to build a product in isolation from your target market. Building iteratively with rapid feedback is key, but difficult. I can help you:
- Design your Agile delivery model and organisation
- Align your product roadmap to your current capability
- Get going!
PROBLEM NUMBER 1
What should I build?
- Your customer’s needs and desires
- Your competitive advantage and most lucrative opportunity
- Your technical capability
PROBLEM NUMBER 2
How should I build it?
In the digital world it is unforgivable to build a product in isolation from your target market. Building iteratively with rapid feedback is key, but difficult. I can help you:
- Design your Agile delivery model and organisation
- Align your product roadmap to your current capability
- Get going!
SKILLS & EXPERTISE
What I've got in the kitbag:
PROJECTS
Who I have done this for:
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TESTIMONIALS
What clients say about me
Head of Digital, Digital Transformation, Audi UK
Vice President, Customer Experience & Digital Product Delivery - bp
"I could wax lyrical here about Mark, but will attempt to sum up by saying that his calm and confident authority on both the complex technical layers, and human elements, of implementing a transformation programme has been fundamental to our success. I trust him and his team implicitly, to do what is right for my business".
Head of Digital, Digital Transformation, Audi UK
"Mark always made us feel that he was genuinely passionate about our business and helping us achieve or exceed our objectives. He brought constructive challenge and external stimulus to our discussions, that helped both our team improve our delivery. He was instrumental in helping us accelerate our digital innovation programme".
Vice President, Customer Experience & Digital Product Delivery - bp